QUALITY TESTS BEFORE DISPATCH
Our products are working successfully in numerous prestigious research institutions around the globe for many years. Instead of opting for cheap products where vendors cut corners we suggest our customers to look for quality instead as a qualitative product will last longer and give better performance and functioning results. All our products are tested on no. of parameters before dispatch and are not sold just merely as an online shop products. They are made with precision using best quality raw materials. For E.g for microscopes alone our products are tested on 230 parameters including Parafocussing of objectives, Centering of illumination, ruggedness and play tests, Optical clarity checks etc.
We offer free shipping on all our products all over India, there are no shipping charges. We use the best shipping companies and we reserve the right to choose shipping vendor of choice.
Do understand these laboratory products are highly customized and we have heavy stocks of most of the items, whereas regular fast selling models are always in stock some products are made on order. For ready stock products we dispatch next working day on receipt of orders whereas for made on order products some more time is required. Maximum time would be 2-5 working days. You can contact +91-8199998385 to check actual delivery time of your order.
All our products are covered by 1 Year Warranty against any manufacturing defect.
All our prices mentioned are exclusive of taxes and a G.S.T tax strictly as per govt. rules will be applicable. Most of the products offered come under G.S.T tax slab of 18%, thus the same will be included during checkout.
Most of our products are Plug and Play and contain User manuals, we provide tech support on phone or via video calling as well as for many product we have highly detailed Videos of installation. Thus there is no need of onsite installation. Still if required we can send engineer to site and the same will be charged extra as actual. For further information you can call us or email us at the given contact details.
Insurance if required will be charged extra as actual.
NO PACKAGING CHARGES
There are no packaging charges even for heavy products which have to be packaged in Wooden Pallets etc.
TRANSIT DAMAGE CLAUSE
We try our best to pack the good in the best possible way using best industry practices. But in case of any transit damage, we will repair/replace the damaged product or take insurance claim. It will be solely at the company's discretion to take any action on the same which may vary case to case. Do understand for our company, customers' interest is always considered paramount.